Category Archives: Transit

MiWay Resumes School Routes and Other Service Changes in Response to Customer Demand

On Tuesday, February 16, MiWay will restore school bus route services as schools reopen in Peel Region. Service on nine 300-series school routes will resume and additional supplementary trips will be added to other local routes that serve high schools in Mississauga.

In addition, in response to evolving customer demand and road construction, on February 22, MiWay will make the following planned service changes:

  • Scheduled changes on various routes in response tochanges in ridership demand
  • Route 44 Mississauga Road will have revised routing due to construction on Mississauga Road
  • Route 53 Kennedy will have revised routing and travel to Cooksville GO
  • On Family Day (Monday, February 15) and Good Friday (Friday, April 2), buses will operate on a holiday schedule with reduced scheduling

Wearing a face covering is still required under City by-law in all indoor public spaces, including when riding on MiWay and inside transit terminal buildings. Children under the age of two and people with disabilities or other medical conditions that prevent them from wearing a face covering are not required to wear one. 

Customers are encouraged to use PRESTO as a contactless way to pay for their ride. With PRESTO, your transfer is active for two hours from when you first tap your card on the bus (and you don’t need a paper transfer).

More information about these service changes is available at the following:

·       February 16 school route updates:miway.ca/students

·       February 22 service changes: miway.ca/feb22   

·       All MiWay service updates: miway.ca/updates

Have your Say in Improving Transportation in Downtown Mississauga

Do you drive, walk or cycle in Downtown Mississauga? Your input can guide future transportation projects in this area of the city by visiting our on-demand virtual open house for the newly launched Downtown Movement Plan. The best part is it can all be done from the comfort of your own home.

The Downtown Movement Plan (DMP) is part of the larger Downtown Strategy project that is building on the success of Downtown Mississauga. The project will make sure that Downtown Mississauga continues to be a vibrant place to live, work, learn, be entertained, raise a family, and a place to choose to be.

The DMP will identify the transportation infrastructure and policies required to support and guide the continued development of Downtown Mississauga in two phases:

·       Phase 1 (Summer 2020): Review what works and what doesn’t in Downtown Mississauga’s transportation system today

·       Phase 2 (Fall 2020 – Winter 2021): Identify and evaluate ways to make getting to, from and around Downtown Mississauga easier via transit, walking, cycling or vehicle.

Throughout both phases there will be an opportunity for engagement. The public engagement portion of Phase 1 begins Monday, August 17, 2020 in the form of a virtual open house that is available 24-7, whenever it best fits into your schedule. Visit yoursay.mississauga.ca/downtown until Monday, September 21, 2020 to share input, submit questions, provide feedback, and click on the “Stay Informed” icon to join the mailing list.

Masks Mandatory when Travelling on MiWay and Fares Reinstated Starting July 2

Effective July 2, wearing a non-medical mask or face covering will be mandatory when travelling on MiWay, at stops and transit terminals to reduce the risk of spread of COVID-19. Children under the age of two, people with disabilities or other medical conditions that prevent them from wearing any mask will not be required to wear one. Fare collection and front door boarding for all customers will also resume on July 2.

“To help keep our riders and drivers safe and following the strong recommendation of Peel Public Health and the Governments of Ontario and Canada, we will be mandating transit riders to wear masks while riding MiWay,” said Mayor Bonnie Crombie. “Additional safety measures, including the installation of plexiglass barriers, will enable us to resume fare collection and front door boarding next month. These measures will help our City recover much-needed revenue as a result of this crisis while ensuring the safety of riders. We are taking a thoughtful and phased approach to recovery that prioritizes health and safety, and reduces the risk of a second wave.”

In addition, MiWay will reopen the City Centre Transit Terminal (CCTT) fares booth on June 24to provide customers with the opportunity to purchase PRESTO fares in advance of the resumption of fare collection. The booth will be open Monday to Friday from 11:15 a.m. to 7 p.m. until further notice with appropriate physical distancing measures in place. PRESTO customers are strongly encouraged to load their cards online to avoid congestion at the terminal. 

With the introduction of mandatory use of non-medical masks or face coverings by passengers and employees, all MiWay buses will operate at 50 per cent seated capacity to continue to allow for physical distancing.

“The health and safety of our customers and transit operators is our top priority at MiWay,” said Geoff Marinoff, Director, Transit. “We have put several measures in place to ensure a safer commute when travelling on MiWay and we remain committed to providing city-wide transit service during this time. We support the physical distancing efforts recommended by Peel Public Health, and the provincial and federal governments but acknowledge this is not always possible on public transit. We are all in this together and by limiting transit use to essential travel only and wearing your face covering will help us all flatten the curve.”

For more information, visit miway.ca/coronavirus.

MiWay Adjusts Service in Response to Evolving Customer Demand

On June 1, 2020, MiWay is realigning existing service to meet the evolving travel needs of customers in response to the COVID-19 pandemic.

Service adjustments include:

1.    The reallocation of selected trips to busier routes in order to accommodate returning customers as the reopening phases begin. As physical distancing guidelines have restricted seating capacity on buses, MiWay is working to meet the evolving travel patterns of customers. 

2.    On Canada Day, Wednesday, July 1, buses will operate on a holiday schedule and service will be cancelled on the following four routes:

·         6 Credit Woodlands

·         28 Confederation

·         35 Eglinton-Ninth Line

·         68 Terry Fox

For a complete list of service adjustments, please visit miway.ca/june1 and for the latest COVID-19 transit news, visit miway.ca/coronavirus

Plan your trip on miway.ca or call 905-615-4636 for customer service. Please limit travel to essential trips only to help flatten the curve. MiWay remains an essential service to get you to the grocery store, to the pharmacy, to work or to the doctor. The Government of Ontario now recommends those travelling on public transit to wear a non-medical mask or face covering. Customers are reminded to keep their distance while travelling and wash their hands after every trip.

Renovations Set To Begin On Mississauga City Centre Transit Terminal at Square One

Work Scheduled for Completion by Fall, 2021; Elevator to be Out of Service from April to July, 2020

In February, the City Centre Transit Terminal (CCTT) will undergo a complete interior renovation to transform the City’s busiest facility into a modernized space with improved accessibility and services for MiWay customers. The project is expected to be completed by fall 2021.

“Exciting things are underway this year. The CCTT was built in 1996 and is a 23-year-old facility. It is located in downtown Mississauga with more than 45,000 commuters accessing it every day. The building requires upgrades to meet the growing needs of our community,” said Geoff Marinoff, Director, Transit. “This facility is an important part of the customer experience for many MiWay riders. Every effort will be made to ensure disruption is minimal and that fare and customer information services will continue to be provided onsite.”

During the renovations, the CCTT will remain accessible to the community with some areas temporarily out of service. It is anticipated that the elevator will be temporarily out of service from April until July 2020. Customers are encouraged to look for directional signage indicating access points. Customer service for the information booth and fare booths will be relocated, but will remain onsite throughout construction to serve commuters.

For more information about the CCTT renovation, visit miway.ca/cctt